Privacy Policy



DermOrganic Online Privacy Policy

    We at DermOrganic respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.

    This Privacy Policy describes the types of personal information we collect at the DermOrganic website, currently located at www.DermOrganic.com, as well as information we may collect from our sponsored pages at Facebook (www.Facebook.com), Twitter (www.Twitter.com), Pinterest (www.Pinterest.com) and other social media and 3rd party websites that we use to communicate (collectively and individually referred to as the "Site"), how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you may reach us to update your contact information, remove your name from our mailing list or ask us any questions you may have about our use of your personal information. It also explains how you may elect to stop receiving communications about our products and services.

    Please note that this Privacy Policy governs only information provided to DermOrganic. It does not govern any other information or communications that may reference DermOrganic, e.g., communications from DermOrganic at trade shows, hair salons or other venues. If you visit one of our other websites, the website of one of our wholesalers or retailers, link to another website from this Site, or provide us information through any media in which we do not have total control (e.g. Facebook, Twitter, etc) you are also subject to the privacy policy applicable for that website and we suggest that you consult such privacy policy.


Information We Collect and How We Use It
    You may choose to provide us with personal information when you visit our Site. For example, if you decide to complete a user registration form, complete an online survey, enter a contest or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. If you win a contest, we will need to know your name and delivery and billing address. To protect your personal information, users registering at the Site must also enter a user name/email address and password.

    If you would prefer that we not collect any personal information from you, please do not provide us with any such information.

    No data transmission over the Internet is 100% secure. Although we are taking necessary measures to protect your personal information, we cannot guarantee the security of information that you are transferring to us and you do so at your own risk. Once we receive your transmission, we will take necessary measures to ensure its security on our systems.

Marketing Emails
    If you so elect, the information you provide may be used by DermOrganic Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions ("Emails" ). If you do elect to receive them and later decide that you would no longer like to receive these Emails, see the Updating Your Information section below. You may receive the benefit of hearing from DermOrganic Online via mail or phone even if you have not elected to receive Emails. If you do not wish to receive these communications, see the Updating Your Information section below.


Mobile
    If you so elect, you may provide you mobile phone number in order to receive text message alerts containing product and event information, cosmetics tips or promotions. There is no fee from DermOrganic Online to receive Mobile Messages, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider. If you do elect to receive them and later decide that you would no longer like to receive DermOrganic Mobile Messages, see the Updating Your Information section below.


Communications to Serve You
    If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions or your order. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that DermOrganic Online offers its customers.


Customized Service
    We may use your personal information to provide you with customized service and use of our Site. For example, we may suggest products that would be of particular interest to you.

    Special Events, Questionnaires and Surveys On occasion, DermOrganic Online may sponsor special events (such as contests, sweepstakes or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy for the purposes set forth herein.


Employment
    If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. An "Affiliate" is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company. We will retain your recruiting information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.


Technologies That Allow Us To Customize Your Experience On Our Site
    We use various technologies to collect information about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences. Each technology is explained below.


Web Beacons and Tracking Links
    Web beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our Site. They are often used in combination with cookies and are often not visible to the user of the Site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see Cookie section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.


Cookies
    Browser cookies are bits of text that are placed on your computer's hard drive when you visit our Site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use this Site, but you may be limited in the use of some of its features. Temporary or "session" cookies are used to help you shop and will simply expire when you place an order.


Consultants
    We are continuously working to make your experience on our Site better. To this end, we have retained consulting companies ("Consultants") to assist us in better understanding your use of our Site. We will place cookies on your computer to collect information on our behalf that will show us how you come to our Site and how you use and navigate our Site. Our Consultants do not collect any personal information about you. Consultants analyzes the information they collects on our behalf and returns it back to us through a secure communications. The information and analysis will be used to help us better understand your interests and to better serve you through a customized web experience and personalized product offerings. Consultants are prohibited from using our data for any other purpose. Consultants are required to maintain all information collected on our behalf in confidence. You may deactivate the ability of Consultants to analyze your behavior on the Site. To learn more about the various levels of privacy and confidentiality you can select with respect to our Consultants and to exercise your choice, please see the Updating Your Information section below.

    Some of our service providers may also use cookies on the Site. However, we have no access to or control over these cookies and do not accept any responsibility for such use. Only our Consultants cookies may be accepted or declined as described in the preceding paragraph.


Information We Share and With Whom We Share It
    We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent or as described in the Business Transfers section above. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described in this Privacy Policy.


DermOrganic Companies
    We may share your personal information with our Affiliates that distribute and market DermOrganic products (the "DermOrganic Companies"). DermOrganic Companies may use this in accordance with this Privacy Policy. If you prefer that we not share your personal information with DermOrganic Companies, please do not provide it to us. We are unable to offer the benefits of the DermOrganic Online to anyone who does not consent to the sharing of their personal information with DermOrganic Companies.


Third Parties
    We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialists, email vendors, webhosting companies and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

    In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.


Business Transfers
    As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by contacting us as described in the Updating Your Information section below.


Compliance With Law and Fraud Protection
    We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.


Transfer of Data to Other Countries
    The Affiliates, DermOrganic Companies and third parties who may receive your personal information in accordance with this Privacy Policy and the databases in which your personal information is stored shall be located in the United States and other countries which may not guarantee the same level of protection for personal information as the one in which you reside.


Children's Privacy
    DermOrganic has no intention of collecting personal information from children. If a parent or legal guardian, after communicating such information, wishes to eliminate it from our files, he/she may do so by contacting us. See the Updating Your Information section on how to access that information.

    If you are under thirteen (13) years of age, you may browse our Site. However, you may not provide personal information to us. This Site is not directed to children under the age of thirteen (13) and we do not knowingly collect personal information from children under the age of thirteen (13) on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen (13) on the Site, we will delete the information from our records.

    We cannot ensure the protection of personal information that you provide to a third-party site, to or from any of DermOrganic Web sites, since these third-party sites are owned and operated independently. These third parties may have their own confidentiality and data collection practices that are beyond our control. Any personal information provided by you to these third-party sites will be regulated by their own confidentiality policy, if applicable. DermOrganic is not responsible nor liable, under any circumstances, for these third parties' practices, actions or policies regarding their sites, and cannot be held accountable for the content and confidentiality practices of these sites.


How We Protect Personal Information
    We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the site. If you have any questions about security at our Site, you can Send Us An Email

Disclosing your information
    Notwithstanding this Privacy Policy, we may disclose information to third parties about you or the transactions you make:

        -Where it is necessary for completing transactions you initiate online or ask us to initiate for you;
        -In order to verify the validity, existence and conditions of your payment methods;
        -In order to comply with government agency, court order, or other legal, regulatory or administrative requirements;
        -To validate credentials, such as your cosmetology license or other licenses you provide in order to transact with us;
        -If you give us your written permission; or
        -To our employees, auditors, affiliates, service providers, or attorneys as needed in the regular course of business.

Updates to Our Privacy Policy
    We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.


Updating Your Information
    If you would like to update your contact information, opt out of any maillist or other program, find out what data we have regarding your account, or make other inquiries you may contact us by Sending Us An Email or by calling us at 661-257-4814 or by writing to DermOrganic Laboratories, Inc. 25413 Rye Canyon Road Santa Clarita CA 91355 USA.


Opt-Out and Managing Your Preferences
    You may choose whether or not you would like to receive Email and Club DermOrganic Mobile Messages from us. You may change your preferences with respect to Email at any time clicking the "unsubscribe" link at the bottom of each Email you receive from us or by e-mailing us at mailto:Info@DermOrganic.com You may unsubscribe from Club DermOrganic Mobile Messages by texting "STOP" in reply to any Club DermOrganic Mobile Message you receive from us or by texting "STOP" to 34264. You may also choose not to receive mail or phone communications by Sending Us An Email and specifying that this is your preference.


Comments
    We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail Send Us An Email or call 1-800-662-7839 (661-257-4814) (9:00am - 5:00pm PST, Monday-Friday).


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