Frequently Asked Questions
Notice the pump is made of 3 parts: The base which connects to the bottle, the center ring, and the top dispensing nozzle.
To release the pump, hold the center ring tightly so that it cannot spin, while gently turning the dispensing nozzle counter-clockwise. Within 2-3 spins it will release the safety and get the tops up and going for you.
If this does not work or if you continue to have issues with the pump, please contact us and we will be happy to mail you new ones.
Remainder of FAQs are being compiled. Contact usif you have any questions.